Below are the documents needed for Customer Experience. Click the links to download them. Here you will find:
- Customer Experience Class Needs: Read this FIRST.
- Your Countdown for Success
- Customer Experience Flyer – Zach Younger. Please make a copy of this flyer before editing so you don’t overwrite anyone else’s edits.
- Prework: 3-5 days prior to the class use the email template below to send pre-work class materials to students
- Customer Experience Student Manual v1.4 – Make one copy for each student; front & back works best.
- Load these on to a laptop for the instructor:
- CHATT Class Roster– Send to CHATTeam@CHATTeamOnline.com immediately following the class. Indicate who your guests are.
- KWU Smartphone Evaluation