Materials – Customer Experience

Below are the documents needed for Customer Experience.  Click the links to download them.  Here you will find:

  1. Customer Experience Class Needs:  Read this FIRST.
  2. Your Countdown for Success
  3. Customer Experience Flyer – Zach Younger. Please make a copy of this flyer before editing so you don’t overwrite anyone else’s edits.
  4. Prework:  3-5 days prior to the class use the email template below to send pre-work class materials to students
  5. Customer Experience Student Manual v1.4 – Make one copy for each student; front & back works best.
  6. Load these on to a laptop for the instructor:
  7. CHATT Class Roster– Send to CHATTeam@CHATTeamOnline.com immediately following the class. Indicate who your guests are.
  8. KWU Smartphone Evaluation