Materials – Customer Experience

Below are the documents needed for Customer Experience.  Click the links to download them.  Here you will find:

1. Customer Experience Class Needs:  Read this FIRST.
2. Your Countdown for Success
3. Class Flyer — Zach Younger This PDF can be uploaded and edited in Designs.
4. Prework:  3-5 days prior to the class use the email template below to send pre-work class materials to students
5. • Customer Experience-Prework email example v1.4
   • Customer Experience-PreWork v1.4
6. Customer Experience Student Manual v1.4 – Make one copy for each student; front & back works best.
7. Load these on to a laptop for the instructor:
   • Customer Experience PowerPoint  v1.4
   • Customer Experience-Pre Download Videos List of Videos v1.4
8. CHATT Class Roster– Send to CHATTeam@CHATTeamOnline.com immediately following the class. Indicate who your guests are.
9. KWU Smartphone Evaluation